Every Step Financial Services

Halifax · Calderdale · West Yorkshire DipFA, CeRER and CeMAP qualified

Pension Advice
in Halifax

Old workplace pensions found and valued, the guarantees checked before anything moves, and a straight answer on whether you are on course. Advice from Joanne Flanagan, DipFA, CeRER and CeMAP. Your initial consultation is free.

Free initial consultation. Any charges are agreed with you in writing before any work starts.

  • DipFA
    Diploma for Financial Advisers
  • 57
    Minimum pension age from 6 April 2028
  • CeMAP
    Mortgage advice qualified
  • Free
    Initial consultation, no obligation
Pension advice in Halifax

What Does a Pension Adviser
Actually Do?

A pension adviser finds out what you have, tells you what it is worth, and explains what your options are for turning it into an income. In practice much of the work is unglamorous: writing to providers, reading scheme booklets, and checking whether a plan from 2004 carries a guarantee that would be lost if it were moved.

Every Step Financial Services is based at Croft Myl on West Parade, in Halifax town centre. Advice is given by Joanne Flanagan, who holds the Diploma for Financial Advisers, a Level 4 qualification used to meet the Financial Conduct Authority's qualification requirements for retail investment advice. Every Step is an Appointed Representative of New Leaf Distribution Ltd, which is authorised and regulated by the Financial Conduct Authority under firm reference number 460421.

Many people arrive with two or three pots from old jobs and no clear picture. That is the normal starting point, not a sign you have left it too late.

We see clients across Calderdale and the Calder Valley: Halifax town centre, Sowerby Bridge, Brighouse, Elland, Hipperholme, Northowram, Illingworth, Ripponden, Mytholmroyd, Hebden Bridge and Todmorden, as well as Huddersfield, Bradford and Leeds. We meet at our office on West Parade, at your home, or by video call.

57Minimum pension age from 6 April 2028
Provider lettersCurrent valuesGuarantee checks
The part people dread

How Do We Find Your Old Pensions?

The reason old pensions get ignored is not laziness. It is that tracking them down means finding a scheme number you no longer have, for an employer that has been bought twice, through a provider whose name has changed. It is genuinely tedious.

So we do it. Where details are missing, we use the government's free Pension Tracing Service to find contact details for old schemes. You sign an authority, we write to the providers, and you get back a single summary of what you have, what it is costing you, and what it is on course to pay.

  • Current transfer values and annual charges, in writing from each provider
  • Guaranteed annuity rates and protected retirement ages identified before any transfer is considered
  • One summary instead of five annual statements you will not read

Transferring a pension is not right for everyone. Some older schemes carry guarantees or protected retirement ages that are lost on transfer, which is why every plan is reviewed on its own before any recommendation is made. Defined benefit (final salary) pensions provide valuable guaranteed benefits, and the FCA says advisers should start from the assumption that transferring out will not be suitable.

Taking an income

Drawdown or an Annuity?
How the Two Compare

This is the decision many people find hardest, and the one that is least reversible. Once the cancellation period has passed, an annuity cannot be undone.

 DrawdownAnnuity
What you getYour money stays invested and you take income from it as you chooseA guaranteed income, paid for life, in exchange for the pot
Can it run outYes, if you take too much or investments perform badlyNo, it is paid for as long as you live however long that is
FlexibilityHigh, you can change the amount or stop and startNone, the terms are fixed at the point you buy
On deathWhatever is left can usually pass to who you nominateNothing passes on unless you paid for that feature at the outset
ReversibleYes, you can buy an annuity later with what remainsNo, not once the cancellation period has passed
SuitsPeople with other income, or who want to leave money behindPeople who want certainty and would worry about markets

You do not have to pick one. A common approach is an annuity covering the bills you must pay whatever happens, with the rest left flexible. Our guide on drawdown against annuities goes into more detail, and what a £300,000 pension pot pays shows the numbers for one size of pot.

Who we work with

Where Are You Up To?

01

Employed and paying in

You have a workplace pension and a vague sense you should be doing more with it. We tell you whether that feeling is justified and what the options are.

02

Self-employed or running a business

Nobody is enrolling you into anything. Whatever you build is what you get, and it needs to work around income that moves around.

03

Within ten years of stopping

The decisions start getting real. Access age, how much you can take, what order to take it in, and whether the date you had in mind still stands.

04

Already retired

Drawdown left running on autopilot, or income that has not kept up with costs. It is not too late to change how the money comes out.

Not sure what you have got?

Many people are not. That is the starting point for nearly every review we do.

Book a free initial consultation

No cost, no obligation

How it works

How Does Pension
Advice Work?

Four steps. Nothing is charged until you have seen the number and agreed to it in writing.

01

Free initial consultation

Twenty minutes on what you have got, what you think you will need, and what is worrying you. No cost, no commitment.

02

We find and value every pension

We write to each provider for current values, charges and any guarantees, including the schemes you have lost track of.

03

Written recommendations

What to leave alone, what to move, and what it means for your income, with the costs and risks set out.

04

Annual reviews

We check in once a year, or sooner if something changes. Jobs, inheritances and divorces all move the numbers.

Joanne Flanagan, financial adviser giving pension advice in Halifax
Joanne Flanagan, DipFA, CeRER, CeMAPIndependent financial adviser, Halifax
Your adviser

Who Will You Actually
Be Dealing With?

Joanne has worked in financial services for ten years. She started out advising on mortgages before qualifying as a financial adviser, which is why later life lending and equity release sit comfortably alongside the pension work.

She handles every case herself, from the first phone call through to the annual review, so you never have to explain your situation twice and nobody hands you to a call centre.

She holds the Diploma for Financial Advisers, a Level 4 qualification used to meet the qualification requirements for retail investment advice, the Certificate in Regulated Equity Release, which matters for clients weighing pension income against the money tied up in their home, and the Certificate in Mortgage Advice and Practice.

  • Ten years in financial services, first in mortgages, now advising
  • Diploma for Financial Advisers (DipFA)
  • Certificate in Regulated Equity Release (CeRER)
  • Certificate in Mortgage Advice and Practice (CeMAP)
  • Appointed Representative of New Leaf Distribution Ltd, which is authorised and regulated by the FCA, FRN 460421
  • Meetings at our Halifax office, at your home, or by video call

Every Step Financial Services

5.0Out of 5 stars

Overall rating out of 11 Google reviews Verified by Google Reviews WordPress Plugin

Richard Warnes
2 weeks ago

Joanne is very thorough and efficient and takes the time to explain all the details of the work she undertakes. I won't be going anywhere else for my financial advice

Glenda Meade
a month ago

Spoke with Jo for ten mins, and was told more about withdrawing my pension pot in them minutes than the Provider has told me in the last 7 weeks. Very professional and very helpful, would certainly recommend

Geraldine Jones
4 months ago

Jo was so helpful. After having concerns on some financial queries, Jo was very knowledgeable and reassuring. She helped put my mind at ease and has given me confidence in moving forward.

Deb Carter
4 months ago

First time using Every Step Financial Services and they have been brilliant, professional while making you feel comfortable as sometimes talking about things what they deal with are confusing and sometimes hard to understand for me anyway , this company can walk the walk as well as talk the talk thank God!!

Darren Carter
5 months ago

Joanne was brilliant. listened to what I needed and then went through my pensions and explained what was going on with them. Would seriously recommend Joanne to all my friends & colleagues.

Frank Jeffs
6 months ago

I am delighted to speak on behalf of JOANNE FLANAGAN of Every Step Financial Services. Joanne has provided financial advice to my wife and I for some time now and she has always offered this advice in a most professional manner. She listens carefully to our views and reflects them in her judgements. For many years Joanne ably monitored our investments and offered us advice on the way forward. Recently however Joanne has gone beyond what we could have expected as she has supported us with help, compassion, and understanding during our daughter's difficult divorce. We have had to loan our daughter much of our savings to fund her legal bills which have come in at irregular and sometimes unexpected moments. Joanne has always been there to with advice and help organising the arrangements and managing our withdrawls. She has proved herself a true friend as well as a financial adviser. When the divorce is settled and the loan repaid I look forward to reinvesting our savings with Joanne and Every Step. Thank you Joanne Frank Jeffs 14/12/24

Andrew Laird Boldy
6 months ago

First class service, with Joanne going above and beyond the call of duty. She is always available for a chat about plans, keeps me informed and quickly actions changes when needed. Can not recommend highly enough

Grace Carter
7 months ago

Jo is a an actual lifesaver. I was on the hook for a >£100k inheritance tax bill after an 18 month probate process. My lawyer had tried everything, and we were in dire straits - the bill exceeded what was available in cash to pay it. I got second and third opinions from lawyer friends… No one had any better news for us. In desperation I turned to Jo who immediately spotted that I was entitled to transfer some of my deceased father’s allowance since my parents never divorced. SOMETHING MY LAWYER COMPLETELY MISSED! Unlike Jo, he’d just assumed that because they weren’t together, they were divorced. Jo takes the time to know her customers, assumes nothing, listens to EVERYTHING and that, along with her razor sharp mind and fairly recent training means she is on top of all the most recent legislation and can get the very best outcomes for her clients. My bill dropped to £8.5k thanks to Jo’s knowledge and intelligence and I am forever in her debt. Thank you, Jo. I cannot sing your praises highly enough, and my mum would be so, so grateful to you 🙏🏼

Helen Jugroop
8 months ago

I've worked with Jo for a few years now & she is extremely approachable & friendly. Her advice has helped so much in understanding about my future finances. She actually talks in a language that I understand & makes it easy to get to grasps with financial stuff which is not my forte. I have recommended Jo to friends & family & they have benefitted from her advice too.

Joelle Byrne
8 months ago

Absolutely incredible service! Joanne took the time to sit with us, talk to us (not at us!) and understand our very complex, individual circumstances. Her advice was unbiased, considered and perfectly suited to our needs. Highly recommend!!

Alan Ide
10 months ago

Jo has helped my wife and me with our pension planning and given us general financial advice. She is extremely knowledgable and helpful and we can highly recommend her services.

Common questions

Pension Advice in Halifax:
Your Questions Answered

Your free initial consultation carries no obligation. If you go ahead, we set out our charges in writing before any work starts, so you see the number before you agree to it. What it costs depends on how many pensions are involved and how much work is needed.
Find out what it is worth first. Ask the provider for a current value, the annual charges, and whether the plan carries any guarantees. Older schemes sometimes include guaranteed annuity rates worth considerably more than the transfer value suggests. Once you know what you have, you can decide whether to leave it, move it, or combine it.
Sometimes. One plan can be cheaper to run and is much easier to keep track of. But some older schemes carry guaranteed annuity rates or a protected retirement age, and those are given up permanently on transfer. Each pot needs checking on its own before anything moves.
Neither is better in the abstract. An annuity buys a guaranteed income for life and removes the risk of running out. Drawdown keeps your money invested and flexible but leaves the risk with you. Some people cover essential spending with an annuity and keep the rest flexible.
Normally from 55, rising to 57 on 6 April 2028, although some people have a protected pension age or can take benefits earlier through ill health. The State Pension is separate and comes later. State Pension age is rising from 66 to 67 between April 2026 and 2028, depending on your date of birth.
By adding it up properly: State Pension, workplace pensions, savings, and what you actually spend in a year. Many people find they are either further along than they feared or short by an amount they can still do something about. It is better to know at 55 than at 64.
Usually yes, once you reach the minimum age, though whether you should is a separate question. Normally a quarter can be taken tax free and the rest is taxed as income, so a large withdrawal can push you into a higher tax band for that year. It is worth modelling before you do it.
Plenty of people manage their own pensions perfectly well. Advice earns its keep when there are several pots, when guarantees might be in play, when you are deciding how to take an income, or when the tax gets complicated. If we do not think you would be better off for it, we will say so.
It depends on the type of scheme and who you have nominated. Money purchase pensions can usually pass to whoever you nominate, and income tax turns on your age at death. For deaths from 6 April 2027, most unused pension funds will also count towards your estate for inheritance tax, so nominations and estate plans are worth checking.
Yes. Our office is at Croft Myl on West Parade in Halifax town centre. We see clients across Calderdale and the Calder Valley, from Sowerby Bridge and Brighouse to Hebden Bridge and Todmorden, as well as Huddersfield, Bradford and Leeds. We meet here, at your home, or by video call, whichever suits.
Get in touch

Speak to Joanne

Send a message

Use the enquiry form

Tell us a little about your pensions and we will call you back

Visit us

Croft Myl, West Parade
Halifax, West Yorkshire
HX1 2EQ

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Check the facts yourself Every Step Financial Services is an Appointed Representative of New Leaf Distribution Ltd, which is authorised and regulated by the Financial Conduct Authority. You can check this on the FCA register under firm reference number 460421. The value of investments can go down as well as up, and you may get back less than you put in. For free and impartial guidance, MoneyHelper is the government backed service, and its Pension Wise service offers free appointments to people aged 50 or over with a defined contribution pension. State Pension age and forecasts are on GOV.UK. Information on this page is correct as at October 2026.

Book Your Free Initial Consultation

Tell us a little about your situation. You do not need to have made a decision, a question is enough. Joanne will get back to you to arrange a time.

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